Jade | FIVE Palm Jumeirah

FIVE Palm Jumeirah offers family-friendly suites, private pools, and curated activities, while still delivering high-end luxury, beach access, and poolside fun for all ages.

From laid-back seaside dining at Beach by FIVE to amphitheater-style dining at Praia, FIVE Palm Jumeirah offers world-class dining with boastful views of the Dubai Marina skyline, blending culinary excellence with beachfront glamour.

Our standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-ins and late check-outs are subject to availability.

You can reach us within a 35-minute drive from Dubai International Airport (35km) and a 70-minute drive from Abu Dhabi International Airport (120km).

Yes, we offer airport transfer services. The one-way price is AED 425 for our Tesla hotel shuttle.

Yes, please inform us in advance if you require airport/hotel transfer services.

Yes, we provide complimentary valet parking for guests using the hotel facilities. For guests not utilising the hotel facilities, parking is complimentary upon reaching a minimum spend of AED 100. Otherwise, charges of AED 50 for six hours and AED 30 for every additional hour will apply, along with AED 200 for overnight parking.

Upon check-in, a pre-authorisation via credit card or cash deposit is required. This is held for any incidental charges such as restaurant dining, beverages, or telephone charges during your stay. If there are no outstanding charges at the time of departure, the full security deposit amount will be refunded. Residences At check-in, guests will be required to pay a pre-authorisation amount to cover incidental charges such as dining, beverages, or telephone charges. This can be paid via credit card or cash. AED 2000 to 1 night AED 4000 to 2 nights AED 5000 to 3 nights and above Alternatively, if you prefer to provide assurance with your credit card, a pre-authorisation of the room stay and taxes plus AED 500 per room per night will be charged. If paying by cash, it will be room & taxes plus AED 500 per room per night, along with an additional AED 500 deposit as a guarantee for damages. Via Credit Card The credit card must be under the name of the guest who has made the booking, unless arranged with the property prior to arrival. During check-in, your credit card will be requested, and an authorisation for the available amount will be processed. No amount will be deducted from your credit card during this process unless advised otherwise by reservation staff. Via Cash During check-in, you will be requested to pay the full amount of your stay (minus the deposit already paid) upfront. If no outstanding charges are found at checkout, the security deposit will be fully refunded. NOTE FOR ALL GUESTS It is a legal requirement that guests present a valid physical Emirates ID, passport, or GCC National ID for check-in. This applies to every individual staying in the room or visiting, without exception. No other ID cards, including soft copies of the aforementioned IDs, are accepted as per legal requirements. The maximum occupancy in any room category includes the main guest, accompanying guests, and visitors. If the designated number of occupants for a particular room category reaches the maximum limit, no additional guests or visitors will be allowed to stay/visit the room. Guests are required to present a physical credit card upon check-in for payment and pre-authorisation toward room and incidental charges.

Social Pool: Children above the age of 6 are allowed. Beach Pool By FIVE: Children above the age of 6 are allowed. Spa: Only guests above 16 years old are permitted. Below 6: Kids pool only.

Yes, FIVE has a First-in-Class Concierge Service and our FIVE Tribe Members at the FIVE Life Experiences Desk in the lobby can take your stay to the next level. We can make reservations at any of our culinary hotspots, arrange airport transfers or local transportation, and assist with other special requests. Guests with a ‘FIVE-Styled’ sense of adventure can head to our FIVE Life Experiences Desk for a wide range of activities from desert dune bashing to skydiving, Arabian Gulf cruises, and city excursions. Guests can also make direct bookings at our Food and Beverage Desk, located in the lobby, to experience the ‘Vibe at FIVE’ at any of our award-winning culinary concepts, lounges, or nightclubs.

We recommend smart casual, business attire, or national dress. Swimwear is appropriate on the beach, around the swimming pool, and in the spa area.

We recommend United Arab Emirates Dirhams (AED).