The Awake Spa was amazing for us. It was our anniversary, and they made it really special by giving us a fruit platter. They also gave us access to all the facilities, and Ibrahim in particular was fantastic. He showed me a step-by-step guide of which facilities to use in what order and for how long. My wife had a fantastic hydro facial. The staff were amazing. Angelina was fantastic in welcoming us and setting everything up for us, and Mohamed was lovely in welcoming us into the facilities. I would definitely recommend this place. 10 out of 10 experience, real luxury.
Atlantis The Royal
Atlantis The Royal is Dubai’s iconic ultra-luxury beach resort, where unforgettable stays meet extraordinary experiences. Book your dream getaway today.
Crescent Road, Palm JumeirahChecked 1 Sept 2026
Shortlisted in Best Breakfast in Dubai · no votes for it yet
Best fori
- Families
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See all 7,682 reviews →Amazing massage, super clean, well thought out service end to end
I’m writing this review only due to the excellent service we received from Nikhil Sharma, what an incredible asset to the team he is! We booked a stay for our anniversary, but unfortunately had some complaints about our room, and had to wait quite some time for it being handled properly. Eventually we met Mr. Sharma, he made sure our anniversary celebration was absolutely wonderful in the end, and it was absolutely worth the wait! Mr. Sharma, thank you again for the great solution you offered and the respect shown towards us. You immediately took the disappointment away. Also, a big thank you for how our daughter was being treated. You made our stay wonderful! We will definitely come back!
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