What reviewers said
From the 8 reviews we hold on Google and TripAdvisor
Reviewers are families, several with annual passes, and the model exhibition and play areas are what children return for. Two separate complaints concern the hotel rather than the park: attractions closed during a visit, and an events team that did not return calls about a birthday booking over several months.
Praised
- The model exhibition
- Activities for children
- Named staff
Raised as a problem
- Closed attractions
- Unanswered booking enquiries
What came up most
- Service6 of 8 · those averaged 4.7
Written from the reviews we are permitted to hold, which is a small sample of the total. The subjects are counted, not scored: a review that mentions the service has not rated the service.