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One&Only The Palm

Photograph One&Only The Palm · via Google

West Crescent, Palm Jumeirah

One&Only The Palm

Boutique beachfront resort with rooms, suites and villas.

The facts

  • Accessible parking
  • Family friendly
  • Wheelchair access

Photographs

One&Only The PalmOne&Only The PalmOne&Only The PalmOne&Only The Palm

Photographs by their owners, shown with permission via Google.

Rating

4.7of 5

4.7 out of 5

From 3,210 ratings on Google

Checked 2026-09-14

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What reviewers said

From the 8 reviews we hold on Google and TripAdvisor

Reviewers divide, and both sides are emphatic. Several describe the best hotel stay they have had, naming staff throughout and praising the quiet at the far end of the Palm; others report a check-in wait approaching two hours, a broken telephone, and a half-board package restricted to two restaurants because a section was closed for refurbishment. One reviewer notes the hotel reached out after a poor experience and put it right.

Praised

  • Named staff
  • Quiet and privacy
  • Breakfast

Raised as a problem

  • Long check-in waits
  • Refurbishment restricting the package
  • Room faults

What came up most

  • Service7 of 8 · those averaged 3.9
  • Food4 of 8 · those averaged 4
  • Cleanliness3 of 8 · those averaged 3.7
  • The view3 of 8 · those averaged 3.7

Written from the reviews we are permitted to hold, which is a small sample of the total. The subjects are counted, not scored: a review that mentions the service has not rated the service.