Emergency Numbers in Dubai and the UAE

A fast-reference guide to the main UAE emergency numbers and the information to give the operator. In immediate danger, call the appropriate emergency service now rather than continuing to read.
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- Tap-ready emergency numbers
- Location comes first
- Immediate action
- Scene safety
Dubai and UAE emergency numbers
- 999. Police
- 998. Ambulance
- 997. Fire
- 996. Coastguard
Give the operator the information that changes the response
- Exact location. Building, road, landmark, floor, unit or map detail.
- What happened. Describe the immediate danger or medical problem clearly.
- How many people. State the number of injured, trapped, missing or at risk.
- Your callback number. Stay reachable and follow the operator’s instructions.
Protect the scene without creating another casualty
- Move from immediate danger. Only when it is safe and the operator does not instruct otherwise.
- Keep the phone available. Emergency services may call back for directions or an update.
- Guide responders in. Send someone to a safe entrance or landmark when practical.
Emergency lines are for immediate danger or urgent response
- Emergency. Threat to life, serious injury, active fire, crime in progress, dangerous collision or urgent rescue.
- Non-emergency. Routine reporting, general information, follow-up questions or issues without immediate danger should use the relevant non-emergency service.
Save the numbers where they can be reached quickly
In an emergency, call the correct service immediately, state the exact location and follow the operator’s instructions.
- Save to contacts
- Share with household
- Keep location details ready
Emergency Numbers in Dubai and the UAE questions answered
What is the police emergency number in Dubai?
Call 999 for urgent police assistance.
What is the ambulance number in Dubai?
Call 998 for an ambulance.
What is the fire emergency number?
Call 997 for Fire and Civil Defence.
What is the coastguard number?
Call 996 for a marine emergency.
What information should I give?
Give the exact location, emergency type, number of people, injuries, hazards and a callback number.
Should I call a hospital before an ambulance?
For a serious or life-threatening emergency, call 998 and follow the operator’s instructions rather than delaying emergency response.
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