Question 1

Is your mailing list and database secure and confidential?

Accepted Answer

Yes, our database is secure and confidential.

Question 2

I am interested in working at Address Hotels + Resorts, where do I find more information regarding job openings and work opportunities?

Accepted Answer

Please visit our ‘Careers’ section at www.addresshotels.com for more information on our current job opportunities and contact details.

Question 3

Do you have a Lost and Found section?

Accepted Answer

If you have lost or found any item in the hotel, please contact Service Plus of the hotel who will assist you on the matter:Address Downtown: +97144368888Address Montgomerie: +97143905600Palace Downtown: +97144287888Address Beach Resort: +97148798899Address Sky View: +97148738888Address Beach Resort Fujairah: +97192047777Address Dubai Mall: +97142458888

Question 4

What are the different Public Transportation options available in Dubai?

Accepted Answer

RTA Taxi:Dubai has an extensive taxi system, which is the most frequently used means of transportation throughout the city. Dubai Taxi Corporation’s fleet is made up of approximately 3,854 vehicles working 24 hours, 7 days a week, including public and religious holidays. Taxis in Dubai take 14 minutes to reach the customer’s doorstep once the booking has been registered, and RTA taxis can be distinguished from other taxi companies by their clean, well-maintained interiors, friendly and professional drivers.Uber:Uber is a convenient, inexpensive and safe taxi service that is offered in Dubai. U

Question 5

Is Emirates Hills a good place to stay?

Accepted Answer

Yes, Emirates Hills is considered as one of the most exclusive and prestigious destinations in Dubai due to its central location, luxurious experiences and exclusive five-star hotels in Dubai.

Question 6

How many hotels will I be able to find in Emirates Hills?

Accepted Answer

Emirates Hills is home to Address Montgomerie, a five-star hotel that overlooks the stunning Dubai skyline and the 18-hole championship golf course, offering ultimate experiences for the perfect stay in Dubai.

Question 7

What are the best five-star hotels & resorts in Emirates Hills offering excellent hospitality?

Accepted Answer

Emirates Hills offers a wide range of luxurious five-star hotels and resorts that are known for their excellent hospitality, personalised service and attention to detail, including the Address Montgomerie.

Question 8

Are there opportunities to exercise in Emirates Hills?

Accepted Answer

Yes, there are parks, gyms, fitness centres, golf courses, tennis courts and swimming pools in Emirates Hills, providing ample opportunities for exercise.

Question 9

What are the dining outlets in the hotel?

Accepted Answer

There are 7 exquisite dining destinations in the hotel. These include Cetara, Lounge, Cafe, The Garden, Cigar Lounge, GAL and KRASOTA Dubai.

Question 10

Where is the Address Downtown Located in Dubai?

Accepted Answer

Address Downtown is one of the most iconic structures in Downtown Dubai and is ideally located near the world’s tallest tower, Burj Khalifa, Dubai Mall and Dubai Fountains.

Question 11

How far is the Dubai International Airport from Address Downtown?

Accepted Answer

Address Downtown is approximately 15-20 minutes away from Dubai International Airport.

Question 12

Does Address Downtown have direct access to Dubai Mall?

Accepted Answer

Yes, Address Downtown has a direct connection that leads to the world’s largest entertainment destination, Dubai Mall. Dubai Fountain is a few minutes walk from the hotel as well.

Question 13

Are pets allowed at Address Downtown?

Accepted Answer

Regrettably, Address Downtown does not extend its welcome to our furry companions. We understand the bond between pet and owner is precious, but in our pursuit of maintaining an ambiance of refined tranquillity, we currently do not accommodate pets within the premises. Your understanding in this matter is greatly appreciated as we strive to uphold the utmost standards of luxury and comfort for all our discerning guests.

Question 14

How much does a room cost at Address Downtown?

Accepted Answer

Room rates can vary according to your stay dates. Visit our website at https://www.addresshotels.com/en/hotels/address-downtown/ to make a booking.

Question 15

Do you have Hammam facilities at The Spa at Address Downtown?

Accepted Answer

Address Downtown is home to a renowned multi-award winning spa that features a traditional Hammam along with a relaxation lounge, soothing Finnish Sauna and a rejuvenating steam room. We also boast a Signature Spa suite with stunning Burj Khalifa views.

Question 16

What are the check in and Check out Times at Address Downtown?

Accepted Answer

The standard check-in time is 3:00 PM and check-out time is 12:00 PM.

Question 17

Can I book a Room facing the Burj Khalifa?

Accepted Answer

Address Downtown offers premier rooms and suites with mesmerizing Burj Khalifa views subject to availability.

Question 18

What if I want to change or modify my original reservation?

Accepted Answer

Cancellation and modification policy is advised in the confirmation letter of your room booking. You will be able to modify / cancel the booking without charges outside the cancellation policy. Please contact Central Reservations Office at +97144238888 or emailing us at [email protected].For Address Beach Resort Room Reservations, contact our office at +97148798899 or emailing us at [email protected]For Address Beach Resort Fujairah Room Reservations, contact our office at +971 9 204 7777, or emailing us at [email protected].

Question 19

Do you have Meeting Rooms at Address Downtown?

Accepted Answer

Address Downtown has 6 fully-equipped meeting rooms that accommodate 6 to 12 guests and can be rented for any of your business needs.

Question 20

Does Address Downtown have Residences?

Accepted Answer

Address Downtown hosts studio, 1,2,3 and 4 bedroom residences within the same building as the hotel.

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