Question 1

What ages are birthday parties best for?

Accepted Answer

Palm Jumeirah includes a Soft Play package for ages 2-8. The jump-led packages at all venues are for kids 105 cm+, so the best option depends on the child's age and guest mix.

Question 2

Can I choose between venues and activities?

Accepted Answer

Yes. Palm Jumeirah covers Soft Play, Jump, and Jump + Play. Dubai Mall is built around Jump and Jump + Climb. Al Ain Mall gives you Jump or Jump VIP with themed extras.

Question 3

Are food, drinks, and decorations included?

Accepted Answer

All venues include party-room time and setup. Jump-based packages also include items like Trampo socks, water, and kids' meals based on the sheet for each venue. VIP upgrades add more decoration and celebrant perks.

Question 4

How far in advance should I book?

Accepted Answer

Earlier is better, especially for weekends. Booking ahead gives you the best chance of securing your preferred slot and party room timing.

Question 5

Can packages be customized?

Accepted Answer

Yes. Guest count, add-ons, room styling, and premium extras can all be adjusted with the booking team. The available upgrades differ between Palm Jumeirah, Dubai Mall, and Al Ain Mall.

Question 6

Can I book a wall climbing birthday party?

Accepted Answer

Yes, at Dubai Mall. The Trampo JUMP + CLIMB birthday package combines trampolines with wall climbing in one session. Climbing requires a minimum height of 110 cm. Dubai Mall is the only Trampo UAE venue with wall climbing.

Question 7

What information should I send when I inquire?

Accepted Answer

Send your preferred venue, the celebrant's age, approximate guest count, preferred date and time, and any add-ons or theme ideas you have in mind. The more detail you share, the faster the team can confirm availability and pricing.

Question 8

How early should we arrive on party day?

Accepted Answer

Arrive a little early before your start time so there is enough time for check-in, wristbands, socks, and cake drop-off before the play session begins.

Question 9

Which kind of kids' party fits your group?

Accepted Answer

Start with the kind of party you want, then dive into the package details below. Younger kids and mixed siblingsPalm Jumeirah Mall is the only Trampo with a Soft Play birthday package, alongside Jump and Jump + Play options. Designed for younger kids and mixed-age guest lists.See Palm Jumeirah packages →Active school-age kidsDubai Mall offers Trampo JUMP and JUMP + CLIMB packages. Wall climbing is only available here, which is a great fit for high-energy groups.See Dubai Mall packages →Al Ain familiesAl Ain Mall offers Trampo JUMP from AED 100 per child or a JUMP VIP setup that bundles themed

Question 10

Not sure yet?

Accepted Answer

Send us the celebrant's age, your guest count, and rough date. The team will reply with the venues and packages that fit your party best. Ask on WhatsApp →

Question 11

Which venue fits your party best?

Accepted Answer

If you are choosing between venues, start with the type of celebration you want: mixed-age flexibility, jump-and-climb action, or a cleaner VIP setup.

Question 12

Ready to plan your child's party?

Accepted Answer

Send us an inquiry and our kids' birthday team will get back to you within hours

Question 13

Not sure which venue to choose or what to expect?

Accepted Answer

Read our quick guide before you book. Read first-time guideBook tickets

Question 14

Planning a birthday party?

Accepted Answer

Private rooms, food, and the whole park to play in. Tell us the age and venue and we'll plan it with you on WhatsApp. Chat on WhatsAppSee party packages

Question 15

Ready for the fun?

Accepted Answer

Three venues across Dubai and Al Ain. Book now.

Question 16

Do you offer school trip bookings?

Accepted Answer

Yes - we host school field trips, end-of-year events, and group visits regularly. Special group rates apply for 15+ guests. Teachers and chaperones enter free.

Question 17

What is Trampo UAE?

Accepted Answer

Trampo UAE is an indoor family entertainment destination with three venues in Dubai and Al Ain, featuring trampolines, soft play, wall climbing, arcade games, and more.

Question 18

What age groups is Trampo suitable for?

Accepted Answer

We cater to all ages - from toddlers (soft play area) to teens and adults (trampolines, Battle Beam, wall climbing). Each activity has its own age and height requirements displayed on site.

Question 19

What should we wear?

Accepted Answer

Comfortable, sporty clothing is best. Trampo grip socks are required on trampolines and are available at the venue for AED 5. They are reusable on future visits. No jewellery, belts, or items that could catch on equipment.

Question 20

Is there food and drinks available?

Accepted Answer

Yes - all venues have a café serving snacks, drinks, and light meals. Outside food is not permitted inside the play areas.

Trampo The Dubai Mall

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