Very disappointing experience at the entrance. The hostess was extremely unwelcoming and disrespectful. While guests were speaking to her, she was looking at her phone instead of giving them eye contact or proper attention. It felt very rude and unprofessional. I also felt that guests were treated differently depending on who they knew or how they looked. Everyone should be treated with the same respect, regardless of their background or appearance. The entrance staff are the first impression of a venue, and unfortunately, this experience made me feel very unwelcome. I expected much better hospitality and professionalism from a place like this. I would strongly recommend that management look into this and pay more attention to how guests are being treated at the entrance.
Surf Club Dubai
The sun-kissed shores of Palm Jumeirah's West Beach await your arrival at Surf Club Dubai, a homegrown concept where music, cuisine, and the sea intertwine to create a world all our own—at Dubai’s most award-winning beach club.
Palm West BeachChecked 12 Oct 2026
Ranked #5 of 15 beach clubs in Dubai
Best fori
- Brunch
- Vegetarian plates
- Late nights
Reviews
See all 2,325 reviews →Had such a lovely experience at Mark Ralph’s in Surf Club 🌊✨ The service was amazing , the staff were very welcoming, attentive, and made us feel comfortable from the moment we arrived. The food was delicious, fresh, and beautifully presented. Every dish we tried was full of flavor and definitely worth coming back for. The ambiance is honestly one of the best parts. The relaxing beach vibe, beautiful view, and cozy atmosphere make it the perfect place to unwind, especially during sunset. Highly recommend for anyone looking for good food, great service, and a chill atmosphere by the beach 🤍
Unusual style, very beautiful and interesting. A big club with a lot of space. The music is great, the kitchen is good. I advise you to visit this place.😍😍😍👌👍
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