Active Silver discount codes & deals

Current Active Silver discount codes for November 2026

The best Active Silver offer today: Take 20% off with this Active Silver discount code.

Redeeming your Active Silver discount code

1. Tap Show code. We copy the code and show it to you, and Active Silver opens in a new tab.
2. Fill your basket. Add what you want to buy on Active Silver.
3. Paste the code. At checkout, paste it into the discount or promo code box and apply it.
4. Check the saving. The discount shows in your total before you pay.

Where to enter your Active Silver discount code

At checkout on Active Silver, paste the code into the discount or promo code box and apply it before you pay. The saving shows in your total straight away.

What to do if your Active Silver discount code isn't working

• Read the terms. Many codes need a minimum spend, a first order or the app. Each offer's terms say which.
• Check the date. Every offer shows the day we last saw it, and when it ends if we know.
• Paste it exactly. Paste rather than type, with no spaces before or after.
• Try one code at a time. If another code is already applied, remove it and try again.
• Still not working? Tap ⋯ on the offer, then Report, and we'll look at it.

Active Silver delivery, returns and payment

Delivery

Active Silver will reach out quickly if events beyond its control, such as website technical issues, cause a delay. The store works to minimise any resulting wait for the customer. If an order arrives in multiple shipments across different days, the window for changing one's mind starts the day after the final delivery. Shoppers then have 14 days from that point to decide whether to keep the items. Should a payment remain uncollected, interest accrues on the overdue sum at 2% a year above the Bank of England base rate.

Returns

To start a return, call customer services on 07914 694549 or email info@active-silver.co.uk for details or to arrange collection. If you do not return the goods within a reasonable time, a refund cannot be issued. Refunds are processed as soon as possible using the original payment method. If a shopper handles an item in a manner that would be unacceptable in a physical store, the store may reduce the refund amount. This adjustment reflects any drop in the product's value resulting from that specific type of handling. Such deductions apply to the price of the goods, excluding the cost of delivery. When a customer exercises the right to change their mind, the store limits the delivery refund to the price of its cheapest available shipping option. For instance, if a faster delivery method was selected, only the cost of the standard, lower-priced service will be returned. The store does not reimburse the difference for premium shipping choices made at the point of purchase. Shoppers who receive faulty goods can request an immediate refund within 30 days of purchase. If the item cannot be repaired or replaced, a full refund is generally available for up to six months. This legal right ensures customers are compensated when a product fails to meet basic standards of repairability.

Payment

Active Silver charges interest on late payments. For some products, payment may be taken at regular intervals, as explained during the order process. You will own your product once payment in full has been received. If the product is suspended for longer than one month in any six-month period, the price is adjusted so you do not pay for it while it is suspended. The store may not immediately chase you for non-payment, but it retains the right to do so later.

Active Silver discount code questions